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Cancellation policy

Cancellation policy:

If you wish to cancel or reschedule a class for which you have registered and been confirmed for via email, we will make every effort to accommodate your new requirements. However, since this involves additional costs for us, the following cancellation policy will apply:

An organization may cancel or reschedule without penalty by calling (920) 427-6066 no later than fifteen business days prior to the start date of the class.

If cancellation or rescheduling occurs less than fifteen business days prior the start date of the class, the full invoice amount must be paid. 50% will be applied as a cancellation/rescheduling fee, with the remaining 50% applied as a prepayment credit toward a future class. If an organization fails to inform Hawtrey of a cancellation or rescheduling need, and does not attend the class for which they were registered, that organization is obligated for 100% of the invoice total with no credit given for any future class.

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